General

What do I have to do to get remote access to my Lupus device?

How can I access my router?

In order to gain access to your devices via the internet, you have to set up a port forwarding in your router. In case you do not know the IP address of your router, you can find in the following way:

Windows PCMAC
  • Start the command interface
    Type in "cmd" in the start menu (without quotation marks)
  • Type in “ipconfig”
  • Standardgateway is the IP address of your router
  • Open the system settings
  • Click on network
  • Select your current network connection (Ethernet or WLAN)
  • The tab TCP/IP lists the IP address of your router
  • How do I set up a port forwarding in my router?

    A1 Hybrid BoxAllnet RouterArcor RouterAsus Router
    Belkin RouterCISCO EPC3928D-Link RouterD-Link HorstBox
    Fritz!BoxFritz!Box (ab Firmware 8.63)Hitron RouterHitron Router (neuere Firmware)
    Horizon BoxLINKSYS RouterO2 BoxSpeedport (W 502V, W 722V)
    Speedport (W 912V)Speedport SmartTelekom Digitalisierungsbox
    (offizielles Anleitungsvideo)
    TP-Link Router
    unitymedia - Kabel BWUPC Connect BoxUPC RouterVodafone EasyBox
    Vodafone EasyBox 904ZyXEL Speedlink 6501
    *Currently, there are only German manual available

    How do I access my device?

    After you have created a port forwarding as described in the manuals above, you can access your device by typing in the following address in your web browser:
    https://YourName.lupus-ddns.de:ExternalPort

    The real command would look similar to the following:
    https://demoxt2.lupus-ddns.de:53080
    http://demoxt1.lupus-ddns.de:10000

    Which port do I need to forward in my router?

    In the following table, the internal ports of our devices are listed:

    DeviceInternal port
    XT1 / XT280
    XT2 Plus443 (SSL encrypted - recommended) or 80 (not encrypted)
    LE 9xx cameras80
    LE 20080 (older firmware versions 88)
    LE 201 / LE 203TCP 80, TCP 37777, TCP 1935, and UDP 37778 (see FAQ LUPUSTEC → General → "Required port forwarding for an access via internet")
    Recorder HDTV / NVR / HD-SDITCP 80 and TCP 37777 and UDP 37778 (see FAQ LUPUSTEC → General → "Required port forwarding for an access via internet")

    Change the standard password of any device you allows to be accessed from the internet!

    How do I activate the Lupus ddns service in my Fritz!Box?

    In the settings of you Fritz!Box, you need to open the menu "Internet" → Permit Access" → "Dynamic DNS" and insert the following information:

    As "Dynamic DNS Provider" please select "Custom."

    Update-URL (do not change the following command):
    my.lupus-ddns.de/nic/update?hostname=<domain>

    Domainname:
    Please insert your lupus ddns name – e.g. yourname.lupus-ddns.de

    Username:
    Please insert the user name of your Lupus ddns account

    Password:
    Please insert the password of your Lupus ddns account

    Which App can I use?
    DeviceAndroidiOSWindows Phone
    XT1 / XT1 Plus / XT2 (Plus) / XT3LUPUSECLUPUSECAccess possible via webbrowser
    Network cameras (LE9xx)LUPUSECLUPUSNET HDIP CENTCOM / Ip Cam Soft Pro / Webcam PI
    LUPUSNET HD - LE200LUPUSECLUPUSECIP CENTCOM / Webcam PI (no PTZ function)
    LUPUSNET HD - LE201 / 203LUPUSECLUPUSEC
    HDTV / HD-SDI / NVR RekorderLUPUSECLUPUSECwDMSS Lite
    Older IP recorder (LE 904 / 909)LUPUSNET HDLUPUSNET HD-
    Older analogue recorder (LE800 / + / D1)SoCatchSoCatchiWatch DVR

    Please note that we are not liable for any problems that might occur while using Apps that were note developed by us.

    How do I set up the IP adress of my device via the IP-Finder?

    How do I set up the network address of my XT or camera via the LUPUS IP finder?

    The XT1, as well as, our network cameras of the 9xx series are shipped with a static IP address (192.168.1.200). In order to access the devices, the IP address needs to be adapted to your local area network. Otherwise, the device cannot communicate with your network.

    In order to set the IP address, it is easiest to use our IP finder (Download: Windows / MAC). The IP finder checks your complete network for devices of LUPUS-Electronics, displays there current IP address, and allows you to change these settings.
    You can choose between DHCP and a static IP address. The advantages of using DHCP or a static IP address, as well as, an explanation of the settings for a static IP address can be found in the FAQ "General" → "IP address configuration - DHCP or static IP address."

    After you have set a correct IP address or switched to DHCP, you can access your device in your standard browser by double clicking on it directly in the IP finder.
    Cameras, which are already set to DHCP by default (e.g. LE 200 / LE 201), can also be accessed directly via the IP finder by simply double clicking on the camera.

    However, it is not possible to set the IP address of our recorders in the IP finder. To set up the IP address of your recorder, please refer to the FAQ "LUPUSTEC" → "General" → "Why can't I access my recorder via web browser / SmartVision software?".

    IP address configuration - DHCP or static IP address

    How to correctly set up an IP address

    When setting up the IP address of any device, you can choose between DHCP and a static IP address.

    DHCP (dynamic host configuration protocol) is a function, by which your XT or camera receives all required IP settings from your router.

    • The advantage of DHCP is that all required IP settings are automatically performed by your router. Thus, these information will always be correct. However, to use DHCP your router / server need to support this protocol and it needs to be activated – generally, this function is active in all common routers.
    • The disadvantage of DHCP is that your router will reset all IP addresses assigned via DHCP after an adjustable time. Thus, the IP address of you XT or camera can change. Depending on your router, the IP address of a device can also change after the device or your router reboots.
      As a result, the remote access via a port forwarding might be inactive if the router changes the IP address of a device, but does not update the IP address in the port forwarding as well.

    If you want to use a static IP address, you need to set all IP information manually.

    • The advantage of a static IP address is that the IP address of your XT or camera is fixed and will never change. Depending on your router, a static IP address might be required to guarantee a constantly working remote access (you can find more information about port forwarding in the FAQ "General" → "What do I have to do to get remote access of my Lupus device?").
    • The disadvantage of a static IP address is that you need to set all IP information manually. The information have to be completely correct and need to fit to the infrastructure of your local area network
    • If some of the IP information are incorrect, you might not be able to access your device or some functions of you device might not work correctly. If this is the case, we advise you to check your settings or use DHCP.

     

    How do I assign a static IP address correctly?

    If you want to assign a static IP address, you are required to fill in the following IP information:

    IP address:

    This is the IP address, by which you will access your XT or camera in your local area network. This IP address may only be assigned to a single device and needs to be outside of the IP range of your DHCP server (the DHCP range of your server is set in your router). The first three parts of the IP address have to be identical to the IP address of your router (e.g. 192.168.123.xxx).

    Subnet mask:

    The subnet mask defines of how many bits the net prefix consists of, thus, defining which IP addresses are assigned and can be accessed in your local area network. You can check for your subnet mask via the command panel (see gateway). In most local area networks with an 192.168.xxx.xxx IP address, the subnet mask is 255.255.255.0

    Gateway:

    The gateway is the IP address of your router or the device by which your XT or camera communicates with the internet. This IP address can be checked in the following way:

    Windows PCMAC
  • Start the command interface
    Type in "cmd" in the start menu (without quotation marks)
  • Type in “ipconfig”
  • Standardgateway is the IP address of your router
  • Open the system settings
  • Click on network
  • Select your current network connection (Ethernet or WLAN)
  • The tab TCP/IP lists the IP address of your router
  • DNS 1:

    A domain name server is required for the name resolution of internet addresses, hence for the communication with the internet. In most networks, the IP address of the router can be used. The router will forward the query to suitable domain name servers. As an alternative, you can also define a server manually (e.g. google: 8.8.8.8).

    DNS 2:

    A domain name server is required for the name resolution of internet addresses, hence for the communication with the internet. In most networks, the IP address of the router can be used. The router will forward the query to suitable domain name servers. As an alternative, you can also define a server manually (e.g. google: 8.8.4.4).

    Portforwarding with IPv6 (DSLite)

    Why is it not possible to set up a remote access / port forwarding with a IPv6 or an DS-lite tunnel?

    It is not possible to access a router that uses an IPv6 address or a DS-lite tunnel as long as the infrastructure of a country is based upon IPv4.
    This is true for all devices of all companies (e.g. even a VPN tunnel cannot be created in such a network).

    An IPv4 is required for a remote access, because this internet protocol is currently, and since the creation of the internet, the standard for the communication in the internet. As soon as the providers have changed their whole infrastructure to IPv6, a remote access via IPv6 is also possible.

    Currently, IPv6 has a worldwide coverage approx. 15%. Hence, a router with an IPv6 address or DS-lite tunnel cannot be accessed from the internet, because nearly all devices (e.g. your smartphone) are still using IPv4.

    To create a remote access, your smartphone needs to be able to communicate with your router and the router forwards the incoming signals to the device you want to reach in your local area network (e.g. your alarm panel). However, if your router uses an IPv6 address or DS-lite tunnel, your smartphone cannot communicate with your router and, therefore, the router cannot forward the signals.

    IPv4 and IPv6 have both advantages and disadvantages.
    IPv4 is the standard for the communication in the internet that can handle, both, IPv4 and IPv6 signals. In short, its advantage is that it features a high compatibility. Its disadvantage is the available amount of IP addresses (there are only 4.3 billion addresses available).
    The advantage of IPv6 is the incredible amount of available IP addresses (approx. 340 undecillion – a figure with 39 numbers with enough available addresses for 600 trillion devices per mm² of the earth). The disadvantage of IPv6 is that this protocol is not downward compatible to IPv4. Thus, all devices need to use an IPv6 if you want to use this protocol. For this reason, providers are beginning to change the infrastructure of their grids.

    However, this also leads to problems when you want to remotely access a device. If your provider already supplied you with one of the cheaper IPv6 addresses (they are cheaper because of the sheer amount of addresses), but the infrastructure of the complete internet / telephone network is not yet adapted to IPv6, a remote access cannot be established. As soon as the infrastructure is adapted to IPv6, an IPv6 remote access will be no problem.
    To change the IP address of the XT to IPv6 would not solve this problem, since the communication is not possible between your smartphone and your router. Hence, the IP address of the XT is not relevant at this point.
    Furthermore, this change could lead to access problems for someone whose router does not support IPv6

    How can you solve this problem for the time being?

    You need to contact your internet provider and tell them that you need an IPv4 address that will allow you to set up a remote access. This is mostly called "dual stack" (not lite!) or bridge mode.

    How do I access an IPv6-address with my webbrowser?

    You need to enclose the IPv6-address in square brackets [ ]:

    http://[ADDRESS]/

      Example: http://[fe80::20f:dff:fe24:f002]/
    What to do if my app does not work anymore?

    If your app does not work anymore, please prepare the following questions in order to help us to solve your problem

    • Which device do you want to access (XT1, XT2, XT2 Plus, which recorder, which camera)?
    • How do you access the device?
      • Local IP or DDNS address?
      • WLAN or mobile data?
        • If you use WLAN, are you and the device you want to access connected to the same WLAN?
      • Do you use a VPN connection or something similar?
    • Which cameras are connected to your XT or recorder (manufacturer and model number)?
    • Please retrace the steps that lead to the malfunctioning of the app
    • Which error message is displayed?
    • Does this problem occur on all of your smartphones / tablets / computers or just on this individual one?
    • Which version of the app is installed?
      • When did you install the last update?
      • Did this problem also occur in the older version?

    LUPUSEC General

    How to avoid unnecessary alarms?

    Please note the following points to prevent false alarms

    Alarm during the exit delay
    If you have set up your XT2 (Plus) to use an exit delay, be aware that all sensors can trigger an alarm during this delay. Even motion detectors which are set to inactive (e.g. in home mode) can trigger an alarm during the exit delay when switching to home mode.
    To prevent this, please check to option "Mind the exit delay" in the menu "Sensors" → "List" → "Edit."
    Of course, this option should only be enables in sensors which should not trigger an alarm during the exit delay (all sensors you might trigger when leaving the house or during the delay when you switch to home mode).

    Tampering alarm
    A tampering alarm of a sensor can only be triggered by the tampering contact of a sensor. Depending on the type of sensor, this means, that the sensor is not installed correctly or is open / opening.
    We recommend to use screws for the installation of every sensor to prevent an accidental triggering of a tampering contact.

    The PIR motion detector triggered an alarm even if no object was moving.
    PIR sensors detect movements via passive infrared. Thus, these motion detectors are triggered by movements of temperature fields. This could be the body temperature of a human being or animal, but also changes in the temperature caused by radiators (also heated floors) or other devices.
    We do not recommend to install these PIR devices in rooms with heated floors, directed at huge windows, or at the top of staircases since the warm air that rises to the top of the room can trigger these sensors.

    Why do I always need two attempts to arm my alarm panel?

    If you cannot arm the alarm panel on the first attempt (e.g. via remote control or keypad) and you hear to different signal tones, the alarm panel notifies you about a problem. This could be an open door contact, open tampering protection, or a low battery, etc..

    You can override this warning and force the arming of the alarm panel by enabling the arm mode again within 10 seconds.

    Why does Safari not accept the SSL certificate?

    Damit das Zertifikat der XT korrekt von Ihrem Safari Browser akzeptiert wird, gehen Sie, nach der ersten Bestätigung des Zertifikats, bitte folgendermaßen vor:

    • Gehen Sie zu den gespeicherten Zertifikaten in Ihrem Schlüsselbund
    • Gehen Sie zu "Vertrauen"
    • Wählen Sie "Bei Verwendung dieses Zertifikats" → "Immer vertrauen" aus
    Which products can be repeated by the wireless repeater V2 (12122)
    Why is the email notification not working?

    General

    Please make sure that your IP settings are correct. If you are in doubt, please set the alarm panel to DHCP.
    Some routers have a list of secure e-mail servers (e.g. speedport of the German Telekom) that might block some e-mail providers if it is active. If your router has a similar function, please deactivate it.

    Which e-mail providers work with my XT?

    We tested selected and popular e-mail providers. If a provider is not listed, it only means that we did not test this provider – it does not mean that the provider does not work.

    ProviderXT1XT1 Plus / XT2 (Plus) / XT3
    Gmail+ (SSL Port 465 / TLS Port 587) - allow access of less secure apps+ (SSL Port 465 / TLS Port 587) - allow access of less secure apps
    Yahoo+ (SSL Port 465) - Allow apps that use less secure log in+ (SSL Port 465) - Allow apps that use less secure log in
    Telekom+ (SSL Port 465) - You need to set a separate e-mail password+ (SSL Port 465) - You need to set a separate e-mail password
    GMX-+ (SSL Port 465) - allow e-mails to be send by third party devices
    Web.de-+ (SSL Port 465) - allow e-mails to be send by third party devices
    Outlook / Hotmail+ (TLS Port 587)+ (TLS Port 587)
    Which sensor is compatible with my XT alarm panel?

    XT sensor compatibility

    ProductItem No.XT1XT2XT1 Plus
    XT2 Plus
    XT2 with Dongle
    XT3

    Alarm sensors

    Door contact (blanc)12002++++
    PIR motion detector12003++++
    Smoke detector12004++++
    Water sensor12007++++
    Medical emergency controller12009++++
    Glass breaking sensor12011++++
    PIR network camera12012++--
    Panic button12015++++
    Heat detector12018++++
    CO detector12019++++
    Sensor input12020++++
    Dual way motion detector12034++++
    Door contact (marron)12037++++
    Door contact (anthracite)12038++++
    PIR network camera V212041--++
    Water sensor V212047--++
    PIR network camera V312073--++
    Glass breaking sensor V212103-+++
    Vibration sensor12105-+++
    Curtain motion detector12110++++
    360° motion detector12111++++
    Door contact V2 (white)12113++++
    Door contact V2 (brown)12114++++
    Door contact V2 (anthracite)12115++++
    PIR motion detector V212116++++
    Emergency button12123++++

    Smarthome / Home automation

    Wireless power supply device12010+---
    Temperature sensor12013++--
    Wireless relay12014++++
    Wireless repeater12016++++
    Temperature sensor with display12021-+--
    Wireless power supply device with power meter12022++--
    Relay with power meter12023++--
    Relay12024++--
    Lockswitch contact12026++++
    Relay with dimmer V212030--++
    Shutter relay12031--++
    Magnetic lock12035++++
    Mechanical lock12036++++
    Light switch12046--++
    Temperature sensor V212048--++
    Temperature sensor with display V212049--++
    Remote controlled mains socket with power meter and Zigbee repeater12050--++
    Relay with power meter V212051--++
    12/24V relay12052--++
    Radiator valve thermostat12053--++
    Scenario switch12061--++
    Universal IR controller12062--++
    Top-Hot relay DIN212063--++
    Top-Hat relay DIN312064--++
    Light sensor12065--++
    Electric meter12071--++
    Light switch V212072--++
    Status display12101--++
    Scenario switch V212102--++
    Wireless power device for XT112104+---
    Wireless repeater V212122++++
    Temperature sensor with external probe12124--++

    Control unit

    XT Keypad12001++++
    Remote control12008++++
    Tag reader12028++++
    Outdoor Keypad12070+/-(please note FAQ)+++
    Keypad V212106-+++
    Tag Reader V212107-+++
    Remote control V212108-+++
    Outdoor Keypad V212109-+++

    Sirène

    Indoor siren12005++++
    Mini indoor siren (eol)12032 (eol)-+--
    Small indoor siren V212032--++
    Outdoor siren V212033+/-(please note FAQ)+++
    Which batteries do I need?

    We update this list as regular as possible. However, especially older sensors might use other batteries than the one's listed here.
    Please check the batteries that are currently inserted in your sensor to make sure, that you buy the correct battery!

    If your sensor has a 3V 1/2 AA battery, you can also use a 3v CR2 battery.

    ProductItem.-No.Older versionsLatest version

    Alarm sensors

    Door contact (white)120023V 1/2 AA - various batteries3V CR2
    PIR motion detector12003 Various batteries (3,6V AA / 3V AA / 1,5V AA)3V CR123
    Smoke detector120044x 1,5V AAA
    Water sensor120074x 1,5V AAA
    Glass breaking sensor120113,6V 1/2 AA
    PIR network camera12012Various batteries (2x3V AA / 2x1,5V AA)2x1,5V AA
    Panic Button120153V CR2032
    Heat detector120183x1,5V AA
    CO detector120193x1,5V AA
    Sensor input120203,6V 1/2 AA
    Dual way motion detector120343V CR123A
    Door contact (brown)120373V 1/2AA - various batteries3V CR2
    Door contact (anthracite)120383V 1/2AA - various batteries3V CR2
    PIR network camera V2120412x1,5V AA
    Water sensor V2120473V CR123A
    PIR network camera V3120732x 1,5V AA
    Glass breaking sensor V2121033V CR123
    Vibration sensor121051x CR2477 3V
    Curtain motion detector121103V CR123
    360° motion detector12111
    Door contact V2 (white)121133V CR123
    Door contact V2 (brown)121143V CR123A
    Door contact V2 (anthracite)121153V CR123A
    PIR motion detector V2121163V CR123
    Emergency button121233V CR123A

    Smarthome / Home automation

    Temperature sensor120133V 1/2 AA - various batteries3V CR2
    Temperature sensor with display120213x1,5V AAA
    Temperature sensor V2120483V 1/2 AA - various batteries3V CR2
    Temperature sensor with display V2120493x1,5V AAA
    Radiator valve thermostat120532x1,5V AA
    Scenario switch120612x1,5V AAA
    Universal IR controller120622x1,5V AA
    Light sensor120653V CR123A
    Electric meter120712 x 1,5V AA
    Status display121013V 123CR
    Scenario switch V2121022x 3V AA
    Temperature sensor with external probe12124CR123

    Control unit

    XT Keypad120013V 1/2 AA - various batteries3V CR2
    Remote control120083V CR2032
    Tag reader120283x 1,5V AAA
    Outdoor keypad12070 2x1,5V AA
    XT Keypad V212106 1x CR 123A
    Tag reader V2121073x 1,5V AAA
    Remote control V2121081x 3v CR2032
    Outdoor keypad V212109 2x 1,5V AA

    Sirens

    Indoor siren120054x1,5V D
    Outdoor siren V212033 4x1,5V D
    Why are there display errors in the web interface since the last firmware update?

    When updating the firmware of a device, we often add new functions or change the layout of the web interface. Since browsers often download the images of a website to load it faster in the future, this can lead to display errors after a firmware update.
    The reason for these display errors is the cache of the browser in which older images are saved.

    To delete the cache of your browser and, thus, forcing the browser to load the new images, you can press strg+F5 (Windows) or cmd+alt+e (MAC).
    If this does not work, please use the following manuals to delete the browser cache manually.

    Firefox

    • Click on the three lines at the top right and open the settings of your Firefox.
    • Go to the menu "data privacy" → and check the following fields to delete only the cache of your Firefox and, then, reload the interface of the alarm panel:

     

    Internet Explorer

    • Click on the cogwheel at the top right and open the internet options
    • Please proceed as follows to delete the cache and temporary website information and, then, reload the interface of the alarm panel:

    Google Chrome

    • Click on the three points at the top right and go to "settings" → "advanced settings."
    • Please proceed as follows to delete the cache and temporary website information and, then, reload the interface of the alarm panel:

     

     

     

    Safari using a MAC

    • Click on the Menu "developer" → "delete cache" and, then, reload the interface of the alarm panel:

    Which products can be repeated by the wireless repeater (12016)
    Which products can be repeated via our Remote controlled mains socket with power meter and ZigBee repeater (12050)?
    How can I control bus systems (e.g. KNX) with my XT alarm panel?

    You can control other automation systems (e.g. KNX) by means of our relays. For instance, our 230V relay switches on or off according to the current mode of the alarm panel (arm / disarm) and is connected to a binary converter of your KNX bus system. Upon receiving the signal of our relay, the binary converter will act according to its programming and trigger other actions of your bus system.

    What is the security risk in question involving ZigBee standards/protocols?

    The risk described is small regarding a singular point in the initial, out-of-the-box joining (when the homeowner is installing a new device) or when a device is re-joining the network after losing contact with its parent – which is a few milliseconds of key exchange. The hack requires substantial knowledge and equipment and is unlikely to occur outside of the security community.

    LUPUSEC XT1

    I cannot access the alarm panel with Google Chrome on my Android device.

    Please choose to access the desktop version of the alarm panel or use an alternative browser (e.g. Firefox or Opera).

    The network LED of my XT1 flashes.

    This signals that the network connection is initialised. It will stop flashing after you have set up the Contact-ID (e.g. copy 'rptn://ACCT@server:port' into the field URL 1 )

    I cannot access my XT1 via webbrowser and App

    Please follow these instructions:

      2. Deactivate UPNP in the network settings of the XT and manually set up a port forwarding in your router.
      3. Do not use the port 80 as your public port! Select a different, 5-digit port as your public port (e.g. 53080).

    LUPUSEC XT2 (Plus)

    The XT2 main unit sounds every 30 seconds.
    There are one or multiple failures listed under "Panel" -> "Status" -> here you can choose "Ignore" to continue normal operation.
    I still receive push notifications of an alarm panel after I have deleted the profile in my app.

    In order to turn off the push notifications of your XT, you need to add the XT again to your LUPUSEC app. After you have reconnected the alarm panel to the app, go to the menu "Settings" → "Push" in your app and disable the push notifications for this smartphone. Afterwards, you can delete the profile of the alarm panel from your app.

    How to set up Amazon Alexa to control your smart home alarm panel:

    Um Alexa mit Ihrer XT2 (Plus) oder XT3 zu verwenden, benötigen Sie mindestens die Firmware Version 2.17ZB

    • Öffnen sie Ihren Alexa Account per Alexa App oder Webbrowser
    • Suchen Sie nach dem Skill "LUPUSEC"
    • Sie finden zwei Skills:
      LUPUSEC Smarthome (für die Steuerung von Smarthomegeräten
      LUPUSEC Alarm (für die Steuerung der Alarmfunktion)
    • Klicken Sie auf "AKTIVIEREN"
    • Sie werden nun aufgefordert, die Accountdaten Ihres Kontos auf www.lupus-electronics.de anzugeben:
    • Klicken Sie nach Anmelden auf "Erlauben":

      Es erscheint dann folgende Meldung im Browser:
    • Loggen Sie sich nun auf Ihrer LUPUESC Alarmanlage ein und öffnen Sie das Menü "Zentrale" → "Einstellungen" → "Alexa Service"

      Geben Sie hier Ihre DDNS Adresse ein sowie Ihren externen Port. Der externe Port wurde im Router konfiguriert und muss auf den internen Port 443 der Alarmanlage weitergeleitet sein
    • Klicken Sie auf "Verbinden". Sie werden nun erneut aufgefordert, Ihre LUPUS-Account Daten anzugeben.

      Klicken Sie auf "Erlauben". Es erscheint nun "Operation completed".
    • Im Menü erscheint nun "Verbunden":
    How can I use the call list of my Fritz!Box with the XT alarm panel?

    In order to use the call list of your Fritz!Box, you need to activate the port 1012. In order to do this, please proceed as follows:

    Type in the combination #96*5* in a phone that is connected to your Fritz!Box and press call.
    You will receive an activation signal.

    If you do not have a phone, you can also use the internal phone book of your Fritz!Box.
    Just create a new contact with the above mentioned combination and use the phone book of your Fritz!Box to call this contact.

    Lastly, you need to enter the IP address of your Fritz!Box and the port 1012 in your XT in the menu "Settings" → "Panel" → "General Settings."

    You can find further information for the activation of the call monitor here.

    Is the autmatic door lock "Nuki" supported by the XT2 Plus panel?

    Yes, you can use the Smarthome menu to control the Nuki door lock via "Action URLs". For this you need a "bridge" to your door lock.

    Command to open: http://IP-Adresse-Nuki:8080/lockAction?nukiId=123456789&action=1&token=123456

    Command to close: http://IP-Adresse-Nuki:8080/lockAction?nukiId=123456789&action=2&token=123456

    The Nuki IP address, the ID, and the token are displayed in the bridge settings with the Nuki APP. API HTTP must be enabled.

    LUPUSEC Sensors

    PIR motion detector - trouble shooting

    Please heed to the following information:

    • It is important that the PIR motion detector can only function properly if it is installed in the correct height. Please install it between 1.8 and 2 meters (5.9 - 6.56 ft)
    • If the place of installation is higher, you need to adjust its orientation
    • If you press the test button for about five seconds, the motion detector will enter into a test mode for three minutes and the led will flash each time a motion is detected
    • After each detected movement, the motion detector enters a rest period for three minutes during which no further motions will be detected.
    PIR motion detector - What is the function of JP3?

    If this jumper connects the two pins, the sensibility of the PIR motion detector is increased

    Why does the alarm panel still display low battery after I have changed the batteries of a sensor?

    When you change the batteries, we advice to discharge any residual voltage. Press the learn button of the sensor a few times before instering the new batteries.

    One sensor displays CTRL Error. What does this mean?

    This error occurs if the sensor does not respond while the alarm panel checks the status of the sensors.

    It can be fixed by repeating the signal via e.g. Item No. 12050 LUPUSEC - LUPUSEC - Wireless Power device with meter and ZigBee Repeater.

    The signal is repeated automatically by the mains socket.

    LUPUSEC Smarthome

    How do I correctly set up a home automation rule?

    To set up a home automation rule, several steps are necessary:

    • Open the menu "Sensors" → "List" and press on "edit" next to the sensor that shall trigger the home automation rule.
      If you want to set up a rule that is not triggered by a sensor, please skip this step.
      In the row "Home automation execute command," you can now define e.g. "Apply rule 1."
      Additionally, you can set up rules that will only performed if e.g. a door contact is opened or closed.
    •  

    • Open the menu "Smarthome" → "Automation" and create a new rule by pressing on the "+" symbol.
    •  

    • You can now define a name for this automation. This will help you to identify the function of the automation later on.
      In the column "Condition," you can set up a condition which will trigger the home automation. To use the "Rule 1" which we defined in the sensor above, please select "Triggered sensor action" and "Sensor event 1."
      The "Schedule" allows you to define a time condition for this rule. If you select "always," this automation will always be performed when the condition is fulfilled.
      The "Action" is the automation you want to perform if your condition and schedule settings are fulfilled.

       

      In this example, every time our door contact triggers the sensor event 1, a wireless plug is switched on.
      If you want that more than one condition needs to be fulfilled to trigger an automation, you can add additional conditions by pressing on the "+" symbol in the condition column. The same can be done to trigger multiple actions.
      Click on the checkmark to create this rule.
    •  

    • Right now, this rule is not active – this is depicted by the red exclamation mark left to the number of the automation. This means that this rule is not part of the currently active profile.
    •  

    • To manage your profiles, use the pull down menu "Profiles"
      If have not already set up a profile, please click on the "+" symbol to create a new one.
    •  

    • Assign a name to your profile and add the rule we created above in the column "rules / groups."
      Click on the checkmark when you are done.
    •  

    • In the image below, you see a finished rule that is assigned to an active profile. Additionally, a green checkmark is displayed next to the rule to show that this rule is currently active.
    Wireless power supply device - I cannot connect my wireless power supply device with my XT1 alarm panel.

    The wireless wireless power supply device may not be the first device you connect to your XT.

    Please start by connecting a different sensor.

    Status display - Why doesn't my status display signal an alarm?

    If your status display does not flash red when an alarm is triggered, please check the settings of the external sirens in the menu "Sensors" → "Sirens." The status display will act according to these settings.

    Warum haben meine ZigBee / Smarthome Geräte eine andere Reichweite als meine Gefahrenmelder?

    Im Gegensatz zu unseren Gefahrenmeldern welche auf 868MHz senden, verwenden unsere Hausautomationsgeräte ein ZigBee Protokoll auf 2,4GHz. Dies stellt sicher, dass sich die Hausautomation und die Gefahrenmeldung nicht gegenseitig stören. Damit sind Sie und Ihr Heim immer bestens geschützt.

    Aufgrund der Verwendung unterschiedlicher Frequenzen gibt es aber auch einen Unterschied in der Verbindungsreichweite der Smarthome Geräte und der Gefahrenmelder.
    Allgemein hängt die Reichweite der Geräte, egal ob Gefahrenmelder oder Smarthome, immer stark von der Umgebung ab und wird durch Wände, Metall und andere Geräte im Funknetz unterschiedlich beeinflusst. Wie stark die Beeinflussung der Sendeleistung ist, kann man leider nicht pauschal sagen, da dabei natürlich jede Wohnung und jedes Haus individuell ist. Ein Gefahrenmelder mit der Frequenz 868MHz kann aber unter vergleichbaren Bedingungen eine höhere Reichweite haben als ein Smarthome Gerät auf 2,4GHz.

    In einem Haus gibt es daher, im Vergleich zu einer Fläche ohne Hindernisse, unterschiedliche Richtwerte für die Reichweite.
    Alle Smarthome Geräte werden in einem Haus etwa eine Entfernung von 15-20 Metern abdecken können. Diese Entfernung ist aber keinesfalls die Maximalreichweite, sondern kann mittels unseres ZigBee Repeaters um ein vielfaches erhöht werden. Sollte die Verbindung schon bei einer geringeren Entfernung aus irgendeinem Grund zu schwach sein, hilft dieser Repeater natürlich auch.
    Die Funksteckdose mit ZigBee Repeater ist nicht nur ein praktisches Gerät zur für Ihr Smarthome, sondern verstärkt auch automatisch die Signale anderer ZigBee Geräte in Ihrem ZigBee Netzwerk. Eine einzelne Steckdose kann bis zu 10 Signale anderer ZigBee Geräte verstärken. Der Clou, die Steckdosen können hier auch in Reihe verwendet werden, so dass die Reichweite Ihres ZigBee Netzwerks um ein vielfaches erhöht wird.

    Wie stellen Sie sicher, dass die ZigBee Repeater richtig arbeiten?

    Dafür ist es lediglich notwendig, dass die ZigBee Repeater-Steckdose sowie die Smarthome Geräte welche verstärkt werden sollen, in der Zentrale angelernt sind. Die Repeater-Steckdose muss dann noch an der gewünschten Position in eine Steckdose gesteckt werden. Ob die Repeater-Steckdose eingeschaltet oder ausgeschaltet ist, ist dabei nicht wichtig. Der Rest geschieht vollständig automatisch.

    How do I setup a simulation of presence?

    Automation: "Zufällige Auführung" Allgemein

    Um eine Anwesenheitssimulation zu erstellen bietet die XT Zentrale die Möglichkeit einer zufälligen Ausführung eines Automationsbefehls. Dabei haben Sie die Wahl, ob die Automation garantiert in dem ausgewählten Zeitraum ausgeführt werden soll, oder ob diese nicht garantiert Ausgeführt werden soll.

    Allgemein gilt für die Ausführung:

    • Sie definieren in der Automation einen Zeitrahmen währenddessen die zufällige Ausführung stattfinden kann.
    • In diesem Zeitrahmen wird die Wahrscheinlichkeit dann auf die einzelnen Minuten aufgeteilt. Das heißt, je länger der Zeitrahmen, desto geringer ist die Wahrscheinlichkeit der Ausführung pro Minute.
      Bei einem Zeitintervall von 10 Minuten, hätte jede Minute eine Wahrscheinlichkeit von 10% die Automation zufällig auszulösen.
    • Bei einer garantierten Ausführung ist in der letzten Minute des Zeitraums die Ausführung garantiert (sollte die Ausführung nicht schon stattgefunden haben).
    • Definieren Sie bitte immer einen Zeitraum! Ein undefinierter Zeitraum (z.B. "Immer") würde dazu führen, dass die Wahrscheinlichkeit der Ausführung für einen unbestimmten Zeitraum definiert wird und daher die Wahrscheinlichkeit der Ausführung pro Minute eshr gering ist.

    Beispiel für eine Anwesenheitssimulation

    BedingungZeitraumAktion
    Zufällige AusführungJeden Tag 22:00 bis 22:10Zone einschalten

    Innerhalb jeder der Minuten dieses Zeitraums besteht dann, innerhalb der jeweiligen Minute, eine Chance von 10%, dass die Aktion ausgeführt wird.

     

    Anwendungsbeispiel

    Für eine komplette Anwesenheitssimulation über an einen oder mehreren Abenden könnten Sie eine Automation dieser Art anlegen:

    BedingungZeitraumAktion
    Zufällige AusführungJeden Tag 18:34 bis 23:23Zone einschalten für
    • Diese Automationen sorgen dafür, dass zwischen 18:34 und 23:23 unter Umständen ein Relais / eine Funksteckdose für eine von Ihnen definierte Zeit eingeschaltet wird.
      • Nachdem der von Ihnen definierten Zeit wird das Relais / die Funksteckdose automatisch wieder ausgeschaltet und könnte erneut in diesem Zeitintervall durch die Automation eingeschaltet werden.
    • Wenn Sie bei der "zufälligen Ausführung" noch das die Einstellung "garantierte Ausführung: an" wählen, wird die Regel spätestens in der letzten Minute des jeweiligen Intervalls ausgeführt. Dies erlaubt Ihnen sicherzustellen, dass ein Licht tatsächlich einmal an geht – bedeutet aber auch, dass eine solche Regel leichter als Simulation erkannt werden könnte.
    • Sie können die Bedingung auch mit "Modus - Arm" kombinieren, so dass die zufälligen Ausführungen nur stattfinden wenn die Zentrale im Arm Modus ist.
      Natürlich können Sie hier auch andere Abhängigkeiten definieren: z.B. nur unterhalb bestimmter Lux Werte.

    Bitte beachten Sie, dass dies nur Beispielwerte sind, welche natürlich nicht in dieser Form 1:1 übertragen werden sollten.

    LUPUSEC Control Units

    Keypad - I cannot arm my alarm panel with the code 0000.

    This code is used to connect the keypad to the alarm panel (installer mode). The PIN Codes to control the alarm panel can be set in the webinterface in the menu Home -> PIN Codes.

    Is the outdoor keypad compatible with the XT1?

    The outdoor keypad is compatible with the XT1. However, the four home automation buttons (F1 – F4) and the Status request cannot be used with the XT1.

    Why doesn't my outdoor keypad react to any commands?

    The outdoor keypad features a stand-by function in order to save power. During the stand-by mode, the outdoor keypad will not accept any commands.
    You can end the stand-by mode by touching the outdoor keypad e.g. with the palm of your hand.
    In the figure below, the area which you need to touch with more than one finger (preferably the palm of your hand) to end the stand-by mode is marked. After you have quit the stand-by mode, you can enter your PIN code and control your alarm panel via the outdoor keypad:

    Why can't I add my new V2 control units to my alarm panel?

    In order to be able to install the new V2 control units, you need to install the latest firmware (at least version 0.0.2.17) and the sensor firmware 35E that is included in the firmware file.

    LUPUSEC Sirène

    The outdoor siren (V1) does not stop

    Please switch SW1 off again after you have added the siren to the alarm panel.

    Outdoor and indoor siren do not sound an alarm

    Please check if the alarm for the external sirens is enables in the menu "Sensors"-> "Siren"

    Outdoor siren V2 - Which settings can be changed with the XT1?

    There are three available settings:

    • You can deactivate the tampering protection for one hour (e.g. to install the siren or change the batteries).
    • You can activate or deavtivate the confirmation tones for arming or disarming.
    • You can activate or deavtivate the confirmation tones during the entry and exit delay. Depending on the version of your siren, this will also activate or deactivate the flash during the entry and exit delay.
      • For more information regarding the version of your siren, pleaes refer to the FAQ "Outdoorsiren V2 and XT1 - How can I set up my outdoor siren V2?"
    Outdoor siren V2 - Which settings can be changed with the XT2 (Plus)?

    There are three available settings:

    • You can deactivate the tampering protection for one hour (e.g. to install the siren or change the batteries).
    • You can activate or deactivate the confirmation tones for arming or disarming.
    • You can activate or deactivate the confirmation tones and signals during the entry and exit delay.

    Additionally, the XT2 (Plus) offers you the following advanced settings.

    • You can set the alarm volume.
    • You can define if the outdoor siren shall signal a doorbell signal.
    • You can set if the outdoor siren shall sound an alarm in home mode.
    • You can set if the outdoor siren shall sound an alarm in arm mode.
    • You can activate or deactivate the siren strobe.
    • You can activate or deactivate the confirmation strobe
    • You can activate or deactivate the exit strobe.
    • You can activate or deactivate the entry strobe.
    • You can activate or deactivate the trigger strobe.
    • You can set the volume of the exit delay.
    • You can set the volume of the entry delay.

    For more information concerning the available settings, please refer to the latest online manual of the XT2 (Plus).

    How can I deactivate the signals of the siren?

    Open the menu Sensors -> Devices

    Click on:

    • Confirmation signal off
    • Click on Apply now
    • You will hear a confirmation tone of the siren that signifies, that the change was saved

    Click on

    • Input off (XT2) or tone for entry zones off (XT1)
    • Click on Apply now
    • You will hear a confirmation tone of the siren that signifies, that the change was saved

    The siren will always sound warning signals (e.g. five signaltones upon arm or disarm signifies an open tampering contact of the siren) independently of these settings.

    Does the mini indoor siren for XT2 Plus support the doorbell function?

    No, the doorbell function is not supported

    Why does my outdoor siren V2 sounds five times when I arm or disarm the alarm panel?

    This is an error notification which cannot be deactivated.
    It signals you that the tampering contact of your outdoor siren is open.
    This error notification can already sound before the alarm panel displays an open tampering contact, thus, giving you time to react before a complete tampering alarm is triggered.

    Outdoorsiren V2 and XT1 - How can I set up my outdoor siren V2?

    XT1 siren settings

    The following table displays how you can set up your outdoor siren V2 with the XT1 alarm panel. Please note the different versions of the outdoor siren.

    Please use the menu "Sensors" → "Devices" for these settings.

    SettingsFor sirens since M0216 (8L05 on the chip)For sirens before M0216 (8L04 on the chip)
    Confirmation tone on / Entry onLast sound upon arming on
    Last LED flash on
    Sound and flash during the delay time on
    Last sound upon arming on
    Last LED flash on
    Sound and flash during the delay time on
    Confirmation tone off / Entry onLast sound upon arming off
    Last LED flash off
    Sound and flash during the delay time on
    Last sound upon arming off
    Last LED flash on
    Sound and flash during the delay time on
    Confirmation tone off / Entry offLast sound upon arming off
    Last LED flash off
    Sound and flash during the delay time off
    Last sound upon arming off
    Last LED flash on
    Sound and flash during the delay time off
    Confirmation tone on / Entry offLast sound upon arming on
    Last LED flash on
    Sound and flash during the delay time off
    Last sound upon arming on
    Last LED flash on
    Sound and flash during the delay time off

    LUPUSNET HD General

    Why do I no longer get a live stream in my browser / Why is it no longer possible to install the plugin?

    Firefox has discontinued the activeX plugin support in the latest Firefox Version (52). Hence, it is not possible anymore to activate this plugin

    Currently, new solution for a reliable video stream are developed. However, this is still an ongoing process.

    There a various shout-term solutions until an alternative for the plugin are available:

    Please use only the 32-bit versions of these browsers!

    Why can't I see the live stream of the camera / why does the camera plugin not work (64 bit browser)?

    In case you do not see the live stream of the camera after you have installed the plugin and restarted the browser (open the browser with right click → execute as administrator), you should check if you use a 32 bit or 64 bit browser. Currently, the camera plugin is only optimised for 32 bit browsers and cannot be run by a 64 bit browser.

    In case you use a 64 bit browser, you need to install a 32 bit browser.

    The live stream is not displayed in the Internet Explorer.

    If you are not asked to install the plugin, please restart the Internet Explorer with administrator rights (right click the Internet Explorer icon and select "run as administrator") and allow the installation of the plugin.

    If you still do not get an image, select compatibility view settings in the options of the Internet Explorer (gearwheel in the upper right corner - just below the red X) and add the IP address of the recorder or camera to the list.

    Why am I not receiving an image of my network camera with Windows 10?

    Please use the Internet Explorer instead of the Edge browser.

    Why is my IP camera not displayed in the Firefox browser?

    In order to display the image in Firefox, please follow these instructions:

    Click on the writing Please click here to download the installation programm which does not support IE browser. After finish downloading, disable the browser and implement the program by manual which is displayed at the top of the screen

      Save the file WebPlugin.exe
      Run WebPlugin.exe.

    If you still do not receive an image, please do the following:

      Enter about:config in Firefox and acknowledge the notification
      Type in load_appdir_plugins and set the value from false to true
      Check if you now receive an image of your IP camera.
    How do I set up the WIFI for my camera?

    Wie stelle ich die WLAN Verbindung meiner Kamera her?

    Um eine Kamera mit Ihrem WLAN zu verbinden, ist es notwendig, die Daten Ihres WLANs auf der Kamera zu hinterlegen. Dazu müssen Sie zuerst kabelgebunden auf die Weboberfläche der Kamera zugreifen (sollten Sie nicht wissen wie Sie zu dieser gelangen, erfahren Sie hier mehr.

    Die WLAN Einstellungen können Sie hinterlegen indem Sie Ihr WLAN aus der Liste im Schnellinstaltionsmenü auswählen und dann Ihr WLAN Passwort eingeben.

    Alternativ müssen Sie in die Einstellungen der Kamera (entweder über den Punkt "Einstellung" oder das Zahnrad Symbol am oberen Rand) gehen.
    Unter Netzwerk finden Sie den Menüpunkt "Wireless Einstellungen" (LE 9xx) / "WIFI" (LE 201) / "WLAN" (LE 200).

     

    Bitte beachten Sie, dass eine Kamera, nachdem Sie sie mit Ihrem WLAN verbunden haben von Ihrem Router eine neue IP Adresse zugeteilt bekommt (falls Sie DHCP verwenden). Die LE 201 hat immer zwei unterschiedliche IP Adressen - eine Kabelgebundene und eine für WLAN - diese wird Ihnen bei der LE 201 unter Netzwerk oder im WIFI Menü angezeigt.

     

    LE 9xx ("Einstellungen" → "Netzwerk" → "Wireless Einstellungen"):

    • SSID: hier müssen Sie den Namen Ihres WLAN Netzwerks exakt eintragen.
    • Sicherheit: Wählen Sie hier die Verschlüsselung Ihres WLANs.
    • Verschlüsselung: Wählen Sie TKIP oder AES je nach Einstellung in Ihrem Router.
    • Pre-shared Key: Geben Sie hier Ihr WLAN Passwort ein.
    • Klicken Sie auf "Anwenden" um die Einstellungen zu übernehmen.

     

    LE 200 ("Einstellungen" → "Netzwerk" → "WLAN"):

    • Wählen Sie mittels Doppelklick das WLAN Netzwerk aus mit welchem Sie die Kamera verbinden möchten.
    • Verschlüsselung: Geben Sie hier Ihr WLAN Passwort ein.
    • Klicken Sie auf "Speichern" um die Einstellungen zu übernehmen.

     

    LE 201 ("Einstellungen" → "Netzwerk" → "WIFI"):

    • Klicken Sie auf den Namen des WLANs mit dem Sie die Kamera verbinden möchten.
    • Passwort: Geben Sie Ihr WLAN Passwort ein.
    • Klicken Sie auf "Verbinden" um die Kamera mit Ihrem WLAN zu verbinden.
    How much storage space do I need?

    Please note that these are estimated record times for a continuous recording. However, the record time of a continuous recording is influenced by the amount of movement in the image - the more movement there is, the more storage space is required.

    Thus, these times can only serve as an indication of the storage space you might require.

    The record time is estimated for one camera with 25 frames per second.

    ResolutionStorage spaceEstimated record time
    720p32Gb21 hours
    1080p32Gb9 hours
    720p1Tb28 days
    1080p1Tb12 days
    What happens when the SD card of the camera is full?

    When the SD card of the camera is full, the oldest records will be deleted automatically and replaced with new ones. You do not need to delete the recordings manually.

    Videos(*.AVI) are saved with 0 KB on the NAS of my Fritz!Box.

    In the Fritz.Nas there is a symbol of a storage device (USB stick). You need to create a new folder in this device and save the videos there.

    The motion detection of my LUPUSNET HD camera does not work.

    Please make sure that the following conditions are met:

    • The three motion detection areas may not be too huge. Please use smaller areas in which a moving object is about half the hight of the set area
    • Check if all three areas are enabled (if the left of the areas if checked)
    • Increase the sensitivity of the motion detection
    I cannot play the avi files I receive via e-mail.

    Some e-mail providers (e.g. strato) shorten the header of the send avi files. This is the reason for this problem.

    Please use a different e-mail provider.

    What is the function of the buttons in the iOS App?

    Hier eine Auflistung der Symbole in der iOS App und deren Funktion:

    The installation of LUPUSNET HD / SD-Downloader crashes (Windows XP).

    Please install "Microsoft .NET Framework 4" first.

    LUPUSNET HD LE 9xx

    How do I set up the motion detection of my LE 9xx camera?

    Wie richte ich die Bewegungserkennung auf meiner Kamera LUPUSNET HD - LE 9xx richtig ein?

    Um die Bewegungserkennung Ihrer LE 9xx Kamera einzurichten, öffnen Sie bitte die das Webinterface der Kamera.
    Falls Sie auch einen NVR besitzen, richten Sie die Bewegungserkennung bitte über diesen ein – eine Anleitung finden Sie unter der FAQ: "LUPUSTEC - Rekorder - NVR - Wie richte ich die Bewegungserkennung auf meinem NVR richtig ein?"

    • Klicken Sie nun oben rechts auf die Zahnräder um in die Einstellungen der Kamera zu gelangen.
    • Öffnen Sie das Untermenü "Bericht" → "Ereignisse".
    • Mittels der Schaltflächen "Bereich 1", "Bereich 2" und "Bereich 3" können Sie drei Bereiche im Livebild (im oberen Bereich dieses Fensters) markieren in welchen die Bewegungserkennung stattfinden soll
      Die Einstellung "Empfindlichkeit" erlaubt Ihnen Festzulegen wie Sensibel die Bewegungserkennung reagieren soll. Je nach Kameramodell können Sie diese für jeden Bereich individuell Einstellen oder für alle Bereiche zusammen.
      • Je höher die "Empfindlichkeit" desto mehr Aufnahmen gibt es.

      Die Einstellung "Beschränkung" erlaubt Ihnen einen Wert festzulegen welcher erreicht werden muss damit eine Bewegung erkannt wird. Je nach Kameramodell können Sie diese für jeden Bereich individuell Einstellen oder für alle Bereiche zusammen.
        Je höher die "Beschränkung" desto weniger Aufnahmen gibt es.

    • Drücken Sie nun auf "Anwenden" um die Einstellungen zu übernehmen.
    • Wird eine Bewegung erkannt, wird Ihnen nun im kleinen Livebild oben rechts "Motion" angezeigt.
      Zusätzlich wird jede Bewegung als Balkendiagramm im unteren Bereich angezeigt. Sobald der Ausschlag eines Balkens über der roten Linie liegt (diese Zeigt die Beschränkung des aktuell unter dem Diagramm ausgewählten Bereiches an), wird diese Bewegung von der Kamera als eine relevante Bewegung erkannt. Mittels dieses Diagramms können Sie also die "Empfindlichkeit" und "Beschränkung" auf Ihre individuelle Situation anpassen.

    • Klicken Sie nun unter dem kleinen Livebild auf "Bewegungseinstellungen".
    • In diesem Menü können Sie definieren, was bei einer erkannten Bewegung geschehen soll.
    • Damit die von Ihnen eingestellten Bereiche aktiv sind, ist es notwendig, dass Sie in diesem Menü die Haken bei den jeweiligen Bereichen setzen.
    • Rechts der einzelnen Bereiche können Sie wählen auf welchem Medium die Kamera eine Aufnahme speichern soll (um E-Mail, FTP und Samba zu nutzen, müssen diese über das jeweilige Menü definiert werden).
    • Soll die Bewegungserkennung nur zu bestimmten Zeiten aktiv sein, setzen Sie noch den Haken bei "Gemäß Zeitplan".
    • Unter "Dateiaufzeichnung" können Sie einstellen ob die Kamera ein AVI Video speichern soll oder ob diese einen Schnappschuss machen soll - hier ist nur eines der beiden möglich.
    • Wenn Sie eine Videoaufzeichnung machen, können Sie wählen wie viele Sekunden vor und nach der Bewegung die Kamera speichern soll.
      Der Voralarm kann zwischen 0 und 5 Sekunden eingestellt werden, der Nachalarm Modellabhängig zwischen 0 und 10 bzw. 0 und 15 Sekunden.
    • Klicken Sie danach ganz unten auf der Seite auf "Anwenden".

    • Sollten Sie "Gemäß Zeitplan" aktiviert haben, gehen Sie nun noch in das Menü "Bericht" → "Zeitplan".
    • Sie können die Kamera an jedem Tag individuell aktivieren oder deaktivieren. Markieren Sie die Stunden zu denen die Bewegungserkennung der Kamera aktiv sein soll grün.
    • Achten Sie bitte darauf, dass "Zeitplan deaktiviert" ausgewählt ist. Mittels dieser Option kann man den Zeitplan für andere Arten der Aufzeichnung nutzen - dies wird für die Bewegungserkennung aber nicht benötigt.
    • Klicken Sie nun auf "Anwenden".

    How can I connect my IP camera with my XT alarm panel?

    You can integrate the live stream of your IP camera into the XT alarm panel with the following command:

      http://username:password@MyCamera.lupus-ddns.de:PORT/GetData.cgi?CH=02
      You can also use the following command to send username and password as a parameter (some browsers require this syntax):
      http://MyCamera.lupus-ddns.de:Port/GetData.cgi?CH=02&usr=USERANME&pwd=PASSWORD
    • username - Username of the camera
    • password - Password of the camera
    • MyCamera.lupus-ddns.de - please insert your DDNS address or the local IP address of the camera here
      • Please note: if you choose the local IP address, the live stream can only be displayed while you are connected with your local network.
    • 1000 - please insert the external port you selected for the port forwarding of the camera in your router (only access via DDNS) or the local port of the camera (only local access).

    Please note: Streaming 2 needs to be activated in the video settings of the camera.

    Please note: the live stream cannot be displayed in Internet Explorer.

    Please note: The LUPUSNET HD - LE200 requires a different command:

      http://IP-AdresseLE200:PORT/cgi-bin/CGIStream.cgi?cmd=GetMJStream&usr=USERNAME&pwd=PASSWORD

    You can integrate any IP camera that has an MJPEG stream. Please contact the manufacturer of your camera to ask for the required command to access this stream.

    LE 923, 924, 931, 932, 933, 934, 936 - How do I restore the factory default of my IP camera?

    In order to completely reset (factory default) your IP camera, please use the following instructions:

    • Disconnect the camera from its power source and from the ethernet cable
    • Bridge GND and Default on the terminal strip
    • Connect the camera again to a power source
    • The camera requires about one minute to reset while it is powered and GND and default are bridged
    • After one minute, you can disconnect the camera again from its power source and remove the bridging
    • After you have connected the camera again with your network, the camera will have the static IP address 192.168.1.200
    LE 966, 967, 968, 969, 971, 981, 982 - How do I restore the factory default of my IP camera?

    In order to completely reset (factory default) your IP camera, please use the following instructions:

    • Disconnect the camera from its power source and from the ethernet cable
    • Press an hold the reset button in the camera
    • Connect the camera again to a power source
    • Hold the reset button for about one minute while the camera is connected to a power source
    • After one minute, you can disconnect the camera again from its power source and stop to hold the reset button
    • After you have connected the camera again with your network, the camera will have the static IP address 192.168.1.200
    The night-vision quality is bad. How can I imporve it?

    Please set SensUp in the menu 'Image settings' to 1/5 and make sure that there are no objects (e.g. branches, tress) too close to the camera.

    How can I adjust the zoom and focus of my LE 971 camera?

    There are two screws that allow you to adjust the zoom and focus of the LE 971:

    LE936 Plus - Zoom über die Alarmanlage steuern (.cgi)
    http://user:pw@IP:Port/SetPTZ.cgi?Dir=ZoomOut
    E-Mail Versand über LUPUSEC XT aktivieren / deaktivieren.

    Erstellen Sie eine neue Automationsregel und geben Sie dort den folgenden, angepassten Pfad zu Ihrer LUPUSNET HD Kamera an (nicht für LE200/201):

    http://BENUTZERNAME:PASSWORT@IP-Adresse:PORT/SetMail.cgi?Mail_Enable=1
    http://BENUTZERNAME:PASSWORT@IP-Adresse:PORT/SetMail.cgi?Mail_Enable=0

    Weitere Befehle:
    SetTrigger.cgi
    SetMail.cgi?Mail_Enable=1
    SetFTP.cgi?FTP_Enable=1
    SetSamba.cgi?SMB_Enable=1
    GetInputOsd.cgi
    SetInputOsd.cgi
    SetSamba.cgi
    Was für Mikrofone nutzen die Kameras aus der LUPUSNET Serie?

    Man benötigt ein Computermikrofon mit entweder einem 3.5 mm Klinke oder Cinch Anschluß (je nach Kameratype) mit folgenden Werten: Impedanz von 2.2K Ohm, Eingangspegel 1 Vrms, Aktives Mikrofon mit eingebautem Verstärker, Frequenzbereich 20 ~ 100,00Hz.

    Why does my 9xx camera registers motions non-stop?

    Please make sure that the latest version of the plugin is installed.

    To install the latest version, delete the old plugin beforehand. THe old plugin can be found in the following directory:
    32 bit sstem:
    C:\Windows\System32\WebWatch2
    64 bit system:
    C:\Windows\SysWOW64\WebWatch2

    LUPUSNET HD LE 200

    How do I integrate the live stream of my LE200 into my XT alarm panel?

    In order to integrate the live stream of you LE200 into the XT alarm panel, you need to install the latest firmware update of the camera and set the sub-stream compression to MJPEG

    Please use the following command to integrate the camera:

      http://IP-ADRESSLE200:PORT/cgi-bin/CGIStream.cgi?cmd=GetMJStream&usr=USERNAME&pwd=PASSWORD
    Why can't I control my LE 200 in the LUPUSEC App?

    In der App ist die Steuerung der LE 200 standardmäßig deaktiviert – sowohl bei Integration in die XT und in einem eigenen Profil nur für die Kamera.
    Bitte klicken Sie in das Livebild der Kamera und verwenden Sie folgende Option um die Steuerung der Kamera zu aktivieren oder zu deaktivieren:

    How do I connect the camera LE200 to a NVR?

    Um die LE 200 richtig in unsere NVRs einzubinden, verwenden Sie bitte folgende Einstellungen:

    HerstellerGenerell
    URL Adressertsp://IPAdresse-der-Kamera:http-Port/videoMain
    z.B.: rtsp://192.168.0.206:80/videoMain
    BenutzernameLoginbenutzername der Kamera
    PasswortLoginpasswort der Kamera
    Decode BufferDefault
    Server TypeZeitplan
    I cannot control my LE200 with my browser.

    The integrated browser protection of some virus scanners (e.g. Mcafee) can influence the control of the LE200. In this case it is necessary to deactivate the browser protection of your virus scanner.

    How do I get a JPG of camera?

    Use this Command:

    http://IP-ADR:PORT/cgi-bin/CGIProxi.fcgi?cmd=snapPicture2&usr=XXXXX&pwd=XXXXX

    Does the LE200 record audio, as well as video?

    The LE200 does not record audio.

    LE200 does not work with google Chrome.

    Please install the latest firmware of the camera.

    What is the RTSP command of the camera?
    rtsp://username:pwd@IP:port/videoMain
    rtsp://username:pwd@IP:port/videoSub
    rtsp://username:pwd@IP:port/audio
    MacOS - The live stream of the LE200 does not show

    Please access the camera with your safari browser and download the plugins.pkg.

    To install the plugins.pkg, you need to ctrl click the file or open it via the context menu with the right mouse button.

    What are the default user and password of my LE 200 camera?

    There is no default user and password set. When you access the camera for the first time, you are asked to set a user and a password.

    You may not name the new user "admin"

    How can I control the motion detection via an action url command of the XT?

    Mit folgendem Befehl können Sie die Bewegungserkennung der LE 200 ein- und ausschalten. Für die Action URL ist mindestens Firmware 2.18N auf der XT notwendig.
    Einschalten:

    http://IP-Adresse:Port/cgi-bin/CGIProxy.fcgi?cmd=setMotionDetectConfig&isEnable=1&linkage=8&sensitivity=2&schedule0=281474976710655&schedule1=281474976710655&schedule2=281474976710655&schedule3=281474976710655&schedule4=281474976710655&schedule5=281474976710655&schedule6=281474976710655&usr=admin&pwd=Passwort

    Beim Einschalten muss die Sensitivität im Befehl korrekt eingestellt werden:

  • 0 = niedrig
  • 1 = mittel
  • 2 = hoch
  • 3 = niedriger
  • 4 = sehr niedrig
  • Ausschalten:

    http://IP-Adresse:Port/cgi-bin/CGIProxy.fcgi?cmd=setMotionDetectConfig&isEnable=0&usr=Benutzername&pwd=Passwort

    LUPUSNET HD LE 201 und 203

    How do I set up the motion detection of my LE 201/203

    The video is a brief manual (currently only in German).

    In order to set up the motion detection of the LE 201 / LE 203 correctly, please proceed as follows:

    • Open the menu "Setup" → "Event" → "Video detection" → "Motion detection".
    • Check the boxes next to "Enable" and "Record" in order to activate the motion detection and to trigger a video recording when a motion is detected.

    • Click on "Setup" on the right of Area

    • You can mark up to four regions in different colours.
      If an object moves in one of these regions, the motion detection can be triggered.

       

      In order to filter which movements may trigger a motion detection, please use the controllers for sensitivity and threshold individually for each of the four regions.
      Please note that a person who is closer to the camera (e.g. red area) requires a lesser sensitivity than a person who is further away (e.g. blue or green area) in order to trigger the motion detection.
      In general, a higher sensitivity results in more motion detections and, a lower threshold results in more motion detections.
      Click in the area menu, as well as, in the motion detection menu on "Save" to save your settings.

    • Open the menu "Storage" → "Schedule" → "Record Schedule".
      In this menu, allows you to setup when the camera will record and if it will be due to a motion detection (yellow marking) or a non-stop recording (green marking)
      Click on "Setup" next to one of the days in the schedule

    • Check the box next to "All" to make changes for all days of the week. Check the box next to "Motion" in order to set the schedule to motion detection for every day between 00:00:00 and 23.59.59.y
      If the boxes next to "General" or "Alarm" are checked, you can uncheck them if you only want records that are triggered by the motion detection.
      Click on "Save" in the menu "Setup", as well as, in the menu "Record Schedule" to save your new settings.

    • In the menu "Storage" → "Destination", you can define where a recording should be saved. If you use an SD card in the camera, please select "Local" as destination and click on "Save".

    • Now you can check that the camera is set to make recordings according to the schedule. Open the menu "Storage" → "Record Control" and make sure that "Record mode" is set to "Auto".

    • Please also check that the camera correctly recognises your SD card your SD card. Open the menu "Storage" → "Destination" → "Local". In the column "Status" the SD card should be defined with "normal". If an error is indicated, please format the SD card via the "Format" option of the camera.

    • Now, the camera begins to record if a motion is detected and the records are saved on the SD card.
    How can I find the IP address of my LE 201 / 203 or my recorder using Windows 10?

     

    Please download the latest version of our IP Finder for Windows. The latest version (at least 1.0.9) allows you to find the cameras LE 201 / LE 203, as well as, our recorders on a computer running Windows 10.

    How do I integrate the live stream of my 201/203into my XT alarm panel?

    Open the menu "Network" -> "Cameras" in your XT alarm panel.
    Enter a name for the camera and the following link and fill in the place holders.

    http://USERNAME:PASSWORD@IP-ADDRESS-OF-THE-CAMERA:PORT/cgi-bin/mjpg/video.cgi?channel=0&subtype=1

    Beginning with the firmware with built date (10.8.2018), the following command is also possible (required for Chrome / Opera):
    http://IP-ADDRESSE:PORT/cgi-bin/mjpg/video.cgi?channel=0&subtype=1&user=BENUTZERNAME&password=PASSWORT

    Activate or deactivate the motion detection schedule for LE201/203 via your XT alarm panel.

    Enter the following command into the action URL field of your alarm panel:

      http://USERNAME:PASSWORD@IP-ADDRESS-OF-THE-LE201/cgi-bin/configManager.cgi?action=setConfig&MotionDetect[0].Enable=false

    false = off
    true = on

    Wie kann ich über die Alarmanlage Aufnahmen der Kamera LE201/203starten?

    1. Erstellen Sie in der XT eine Automationsregel.
    2. Geben Sie als Aktion "Action-URL" an.
    3. Verwenden Sie folgenden Befehl zum Aufnahmestart:

    http://Benutzername:Passwort@IP-ADRESSEderKAMERA:PORT/cgi-bin/configManager.cgi?action=setConfig&RecordMode[0].Mode=1

    4. und eine zweite Regel zum Aufnahme stoppen:
    http://Benutzername:Passwort@IP-ADRESSEderKAMERA:PORT/cgi-bin/configManager.cgi?action=setConfig&RecordMode[0].Mode=2

    Wie wird die Kamera möglichst professionell installiert?

    Mit unseren Zubehörartikeln wie Montagebox, DC-Anschlusskabeln sowie PoE Adaptern können Sie unsere Kameras professionell, wetterfest und ohne sichtbare Kabel installieren.

    Variante 1

    Profiinstall1

    Variante 2

    Variante2

    What is the function of the buttons in the iOS App?

    Hier eine Auflistung der Symbole in der iOS App und deren Funktion:

    How do I perform a factory reset of the LE 201?

    Einen Hardware Reset inklusive Löschen aller Einstellungen und Benutzer / Passwörter erfolgt folgendermaßen:

    • Entfernen Sie die Abdeckung des SD-Kartenslots an der Kamera (bei der LE203 ist der Knopf an der Hinterseite).
    • Drücken Sie im laufenden Betrieb den Knopf neben dem SD-Kartenslot für etwa 15 Sekunden.
    • Sobald die grüne und die rote LED neben dem SD Kartenslot anfangen zu blinken können Sie den Knopf wieder loslassen.
    • Die Kamera führt nun den Reset durch (LEDs blinken weiterhin)
    • Nach etwa zwei Minute leuchtet die grüne LED und die Kamera ist wieder erreichbar.
    Wie kann ich ein Bild der LE201/203 in ein FritzFon C4 einbinden?
    Tragen Sie folgende URL ein und ergänzen Sie Ihre Daten: http://Benutzername:Passwort@IP-Adresse:Port/cgi-bin/snapshot.cgi?channel=1
    What does error code #2154 indicate?

    Error code #2154 indicates that the mainstream cannot be displayed since the mainstream is set to MJPEG.

    Please set the compression of the mainstream to H.264, H.264B, or H.264H in the menu "Settings" → "Camera" → "Video".
    If you have integrated the camera into your XT alarm panel, please make sure that the command ends with subtype=1". Otherwise, the XT would switch the mainstream back to MJPEG.

    LE201/203Email Funktion per Automationsregel aktivieren / deaktivieren
    1. Erstellen Sie in der XT eine neue Automationsregel. 2. Geben Sie als Aktion "Action-URL" an. 3. Verwenden Sie folgenden Befehl um die Email-Funktion zu aktivieren:

    http://Username:Password@IP-ADRESSEderKAMERA:PORT/cgi-bin/configManager.cgi?action=setConfig&MotionDetect[0].EventHandler.MailEnable=true
    DEAKTIVIEREN:
    http://Username:Password@IP-ADRESSEderKAMERA:PORT/cgi-bin/configManager.cgi?action=setConfig&MotionDetect[0].EventHandler.MailEnable=false

    LUPUSTEC General

    Why do I no longer get a live stream in my browser / Why is it no longer possible to install the plugin?

    Firefox has discontinued the activeX plugin support in the latest Firefox Version (52). Hence, it is not possible anymore to activate this plugin

    Currently, new solution for a reliable video stream are developed. However, this is still an ongoing process.

    There a various shout-term solutions until an alternative for the plugin are available:

    Please use only the 32-bit versions of these browsers!

    Why can't I see the live stream of the camera / why does the camera plugin not work (64 bit browser)?

    In case you do not see the live stream of the camera after you have installed the plugin and restarted the browser (open the browser with right click → execute as administrator), you should check if you use a 32 bit or 64 bit browser. Currently, the camera plugin is only optimised for 32 bit browsers and cannot be run by a 64 bit browser.

    In case you use a 64 bit browser, you need to install a 32 bit browser.

    Why can\'t I access my recorder via webbrowser / SmartVision software?

    We ship our recorder with a static IP addrss (192.168.1.108). You need to adjust the IP address in order to gain access to the recorder with your computer.

    In order to do that, you require a mouse and a monitor that is connected directly to the recorder.

      1. Rightclick to open the context menu and select Main menu.

      2. Open the menu Network in the row Setting.

      3. Select DHCP or asign a fixed IP address in the submenu TCP/IP.

      4. Click on Apply and then on OK to save the changes

    The new IP address will now be set and you can connect to the recorder via the webbrowser of you computer.

    How can I find the IP address of my LE 201 / 203 or my recorder using Windows 10?

     

    Please download the latest version of our IP Finder for Windows. The latest version (at least 1.0.9) allows you to find the cameras LE 201 / LE 203, as well as, our recorders on a computer running Windows 10.

    What is the function of the buttons in the iOS App?

    Hier eine Auflistung der Symbole in der iOS App und deren Funktion:

    I cannot login into my HDTV / NVR Rekorder. (Login error - Invalid password)

    1. Close your browser

    2. Run the install program in the following directory (64 bit system):

      C:\Program Files (x86)\webrec\WEB30\WebPlugin

    Run the install program in the following directory (32 bit system):
      C:\Program Files\webrec\WEB30\WebPlugin

    3. Open the recorder again in your browser

    4. Install the plugin

    Login error after too many login attempts with a wrong user / password.

    After 5 login attempts with a wrong password, the recorder locks this account.

    You need to restart the recorder to unlock the account again.

    In the latest firmware, the account will automatically be unlocked after 30 minutes

    Since I updated the Firmware I can no longer log into my recorder.

    The recorder needs to install a new version of the plugin. The old one needs to be uninstalled manually.

    You can find the uninstall program in the following directory (64 bit system):
    C:\Program Files (x86)\webrec\WEB30\WebPlugin

    You can find the uninstall program in the following directory (32 bit system):
    C:\Program Files\webrec\WEB30\WebPlugin

    How much storage space do I need?

    Please note that these are estimated record times for a continuous recording. However, the record time of a continuous recording is influenced by the amount of movement in the image - the more movement there is, the more storage space is required.

    Thus, these times can only serve as an indication of the storage space you might require.

    The record time is estimated for one camera with 25 frames per second.

    ResolutionStorage spaceEstimated record time
    720p32Gb21 hours
    1080p32Gb9 hours
    720p1Tb28 days
    1080p1Tb12 days
    Wie kann ich den Email-Versand meines Rekorders per Action URL aktivieren/deaktivieren?

    Mit dieser URL kann der Email-Versand des Rekorders aktiviert und deaktiviert werden. Zum Aktivieren wird der Wert "true" und zum deaktivieren der Wert "false" übergeben.

    http://admin:admin@192.168.x.x/cgi-bin/configManager.cgi?action=setConfig&Email.Enable=false

    Required port forwardings for an access via internet

    You need to open three ports to access your recorder.

    The default web port (TCP 80) can be forwarded from any external port of your choice

    The following ports need to be forwarded from identical ports:

      1. TCP 37777 to TCP 37777
      2. UDP 37778 to UDP 37778

    Internet Explorer crashes as soon as I access the recorder via network or internet.

    Please add the IP-/ DDNS address of the recorder to the list of trustworthy sites of your virus scanner

    LUPUSTEC NVR

    How do I display the stream of my LE9xx 4K recorder in my XT alarm panel?

    Use the following command in the XT:

    http://IP-ADRESs:PORT/cgi-bin/mjpg/video.cgi?channel=1&subtype=1&user=USERNAME&password=PASSWORD
    "Channel" allows you to choose the camera. Please use the channel number of the camera -1

    Set the frame itnervall of the second stream to 1sec in the recorder

    How do I set up the motion detection on my NVR?

    Bewegungserkennung richtig Einstellen (NVR Rekorder)

    Um die Bewegungserkennung der über einen Rekorder richtig einzurichten sind mehrere Schritte notwendig.

    • Überprüfen Sie bitte zuerst ob auf Ihrer Kamera eine ältere Firmware installiert ist. Bei älteren Firmware Versionen ist es notwendig ein Firmware Update durchzuführen:
      V(A) vor 1.0.50
      VB vor 1.0.46
      VC vor 1.0.24
    • Im Menü "Einstellung" → "Suche" → "Suche" müssen alle Kameras mit dem Herstellerprotokoll LUPUS hinterlegt sein (bei der Kamera LE 201 kann das Privat Protokoll verwendet werden).
    • Im Menü "Einstellung" → "Ereignis" → "Bewegung" → "Bewegung" müssen Sie nun die Kamera auswählen welche die Bewegungserkennung auslösen soll. Verwenden Sie dafür das Auswahlmenü neben dem Feld "Aktivieren".
    • Neben dem Punkt "Region" finden sie den Knopf "Einstellung". In dem neuen Fenster sehen Sie einen Schnappschuss des Livebilds der gewählten Kamera.
      Sie können nun Bewegungsbereiche vergeben indem Sie bei Region eine Farbe auswählen und mit dieser Felder im Bild markieren. Mit Kameras der LE 9xx Serie können Sie bis zu drei verschiedene Regionen markieren.
      Die Regler für "Sensibilität" und "Threshold" erlauben Ihnen festzulegen wie stark eine Bewegung sein muss.
      Je höher die "Sensibilität" desto mehr Aufnahmen gibt es.
      Je höher der "Threshold" desto weniger Aufnahmen gibt es.
      Bestätigen Sie die Einstellungen mit "OK"
    • Neben "Aufnahme Kanal" können Sie nun wählen welche Kamera eine Aufnahme starten soll, wenn die oben eingestellte Kamera eine Bewegung erkennt. Normalerweise wird hier dieselbe Kamera gewählt welche auch die Bewegungserkennung auslöst.
      Bestätigen Sie die Wahl des Aufnahme Kanals mit "OK".
    • Bestätigen Sie Ihre gesamten Einstellungen mit "OK"
    • Gehen Sie nun in das Menü "Einstellung" → "Speicher" → "Zeitplan". In diesem Menü definieren Sie ob die Kamera eine Daueraufnahme macht oder auf Bewegungen reagiert.
    • Hier können Sie wieder neben Kanal die Kamera wählen für welche Sie einen Zeitplan festlegen möchten.
    • Klicken Sie bei einem der Wochentage auf "Einstellung" und das folgende Menü wird erscheinen:
    • Um die Bewegungserkennung an allen Tagen zu aktivieren, setzen Sie bitte den Haken bei "Alles" und nur bei "Bewegung". Haken bei "Nonstop", "Alarm" und "MD&Alarm" entfernen Sie bitte.
    • Bestätigen Sie Ihre Einstellungen mit "OK".
    • Nun werden Ihnen an allen Tagen eine gelbe Markierung (Bewegungserkennung) angezeigt. Bestätigen Sie dies bitte mit "OK".
    • Gehen Sie nun in das Menü "Einstellung" → "Speicher" → "Aufnahme" und stellen Sie Ihre Kameras auf Zeitplan. Erst jetzt wird die Kamera sich an den eingestellten Zeitplan halten.
    • Nach Abschluss des letzten Schrittes wird die Kamera ab sofort mittels Bewegungserkennung aufnahmen auslösen.
    NVR (LE 914, LE 918, LE 926, LE928) - The motion detection of my NVR does not work with my LUPUSNET HD cameras.

    Please refer to the following manual (only German version available).

    Is it possible to get a single JPG image from the recorder?

    Yes, please use the following syntax:

      http://username:password@IP-address/cgi-bin/snapshot.cgi?channel=channelNo

    Example with a standardised IP address, username and passwort:

      http://admin:admin@192.168.123.101/cgi-bin/snapshot.cgi?channel=1

    LUPUSTEC HDTV

    How do I display the stream of my LE8xx V2 recorder in my XT alarm panel?

    Use the following command in the XT:

    http://IP-ADRESs:PORT/cgi-bin/mjpg/video.cgi?channel=1&subtype=1&user=USERNAME&password=PASSWORD
    "Channel" allows you to choose the camera. Please use the channel number of the camera -1

    Set the frame itnervall of the second stream to 1sec in the recorder

    How do I set up the motion detection on my DVR?

    Bewegungserkennung richtig Einstellen (HDTV Rekorder)

    Um die Bewegungserkennung der über einen Rekorder richtig einzurichten sind mehrere Schritte notwendig.

    • Im Menü "Einstellung" → "Ereignisse" → "Erkennung" → "Bewegung" müssen Sie nun die Kamera auswählen welche die Bewegungserkennung auslösen soll. Verwenden Sie dafür das Auswahlmenü neben dem Feld "Aktivieren".
    • Neben dem Punkt "Region" finden sie den Knopf "Einstellung". In dem neuen Fenster sehen Sie einen Schnappschuss des Livebilds der gewählten Kamera.
      Sie können nun Bewegungsbereiche vergeben indem Sie bei Region eine Farbe auswählen und mit dieser Felder im Bild markieren. Sie können bis zu drei verschiedene Regionen markieren.
      Die Regler für "Sensibilität" und "Grenzwert" erlauben Ihnen festzulegen wie stark eine Bewegung sein muss.
      Je höher die "Sensibilität" desto mehr Aufnahmen gibt es.
      Je höher der "Grenzwert" desto weniger Aufnahmen gibt es.
      Bestätigen Sie die Einstellungen mit "OK"
    • Neben "Aufnahme Kanal" können Sie nun wählen welche Kamera eine Aufnahme starten soll, wenn die oben eingestellte Kamera eine Bewegung erkennt. Normalerweise wird hier dieselbe Kamera gewählt welche auch die Bewegungserkennung auslöst.
      Bestätigen Sie die Wahl des Aufnahme Kanals mit "OK".
    • Bestätigen Sie Ihre gesamten Einstellungen mit "OK"
    • Gehen Sie nun in das Menü "Einstellung" → "Speicher" → "Zeitplan". In diesem Menü definieren Sie ob die Kamera eine Daueraufnahme macht oder auf Bewegungen reagiert.
    • Hier können Sie wieder neben Kanal die Kamera wählen für welche Sie einen Zeitplan festlegen möchten.
    • Klicken Sie bei einem der Wochentage auf "Einstellung" und das folgende Menü wird erscheinen:
    • Um die Bewegungserkennung an allen Tagen zu aktivieren, setzen Sie bitte den Haken bei "Alles" und nur bei "Bewegung". Haken bei "Nonstop", "Alarm" und "MD&Alarm" entfernen Sie bitte.
    • Bestätigen Sie Ihre Einstellungen mit "OK".
    • Nun werden Ihnen an allen Tagen eine gelbe Markierung (Bewegungserkennung) angezeigt. Bestätigen Sie dies bitte mit "OK".
    • Gehen Sie nun in das Menü "Einstellung" → "Speicher" → "Aufnahme" und stellen Sie Ihre Kameras auf Zeitplan. Erst jetzt wird die Kamera sich an den eingestellten Zeitplan halten.
    • Nach Abschluss des letzten Schrittes wird die Kamera ab sofort mittels Bewegungserkennung aufnahmen auslösen.
    Is it possible to display the MJPEG stream of the HDTV recorder in the alarm panel?

    Yes, please use the following syntax:

      http://username:password@IP-address/cgi-bin/mjpg/video.cgi?channel=channelNo&subtype=1

    Example with a standardised IP address, username and passwort:

      http://admin:admin@192.168.123.101/cgi-bin/mjpg/video.cgi?channel=1&subtype=1

    Please note that this requires the latest firmware of the recorder and that your need to set the compression of the extra stream in the recorder to MJPEG.

    LE 260HD / LE 261HD - Please do not change the HD protocol in the camera

    Please do not change the video protocol / video output in the OSD menu of the camera. IF you change the protocol from the standard HD protocol, you cannot control the camera correctly anymore. In case you select TVI or AHD, a PTZ Keyboard with RS485 connection is required to change this option again.

    Why is my camera not working when I use a long video system cable?

    There is always a power loss when using an extension cord. The longer the extension, the higher is the power loss.

    Please make sure to use a stronger mains adapter to counter this power loss.

    Is it possible to get a single JPG image from the recorder?

    Yes, please use the following syntax:

      http://username:password@IP-address/cgi-bin/snapshot.cgi?channel=channelNo

    Example with a standardised IP address, username and passwort:

      http://admin:admin@192.168.123.101/cgi-bin/snapshot.cgi?channel=1

    LUPUSTEC EOL Products

    HD-SDI - LE 121 - Starkes Bildrauschen bei Dunkelheit, was tun?

    Die Kamera ist standardmäßig auf 1080p mit 60 Bildern die Sekunde eingestellt. Die meißten Rekorder zeichnen jedoch nur 30 auf und stellen auch nur 30 Live dar. Bitte stellen Sie im Kamera OSD die FPS Zahl auf 25 oder 30 um (unter DISPLAY).

    D1 models - Sobald Daten wiedergegeben werden, startet der Rekorder neu oder bleibt hängen.

    Installieren Sie die neuste Firmware. Sollte dies nicht helfen, ist die interne Festplatte defekt und muss ausgetauscht werden.

    Non HD models - The image is black and white and flickers

    The recorder is set to NTSC.

    The "+" series has a switch on the back to toggle between PAL and NTSC - please switch it to PAL.

    The "D1" series has an auto recognition at startup - please connect the cameras to the recorder before you boot it.

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